Define the recovery
Review the exact read-only recovery scope before searching retained recovery metadata.
Recovery scope
- Source
- Northstar Production Documents
- Destination
- Northstar Recovery Vault Customer-owned destination
- Scope mode
- Exact prefix
- Recovery scope
- customer-documents/active/
- Search window
- Three hours surrounding the reported incident
- Incident ticket
- INC-4821
- Operator note
- Deployment INC-4821 deleted the active customer-document prefix. Recover the last retained version immediately before each deletion.
Scanning reads recovery metadata only. It does not download objects or change the source.